A+ Certification (preferred but not necessary)
Experience with the installation and set up of computers and software
Creating images and Imaging PCs/ laptops
Support users over the phone, via email and in-person.
Able to support Windows 7, MS Office, Active Directory, Exchange, network connectivity, Windows Server
2+ years knowledge or experience
Strong Windows 7 knowledge
Office 2010, in particular outlook
Under general supervision, provide technical software, hardware and network problem resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Clearly communicate technical solutions in a user-friendly and professional manner; perform related technical support as required.
While every effort will be made to respect the employee’s privacy and personal time, the position may require the candidate to work after hours or occasional weekends (Saturday or Sunday).
If you think you can add value to our company and are interested in this exciting career opportunity, please submit your resume. Please include "Computer Technician" in the subject line. We thank all applicants for their interest; however only candidates selected for an interview will be contacted.